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Refund Policy

At News Trail (operated by QITA IT Services Pvt Ltd), we strive to deliver accurate, reliable, and high-quality digital content to our readers. As a digital news and media platform, we generally do not offer physical goods or services that require a traditional refund process. However, in instances where paid services, subscriptions, or sponsored content are involved, the following policy applies:

1. Digital Content and Subscriptions

All purchases of digital content, such as premium articles, e-newsletters, and subscriptions, are non-refundable once access has been granted. Please ensure you carefully review the service details before making a purchase.

2. Sponsored Content and Advertisements

If you’ve entered into a paid partnership or advertising agreement with News Trail:

  • Refunds are not applicable once the sponsored content is live or once the advertisement has been published.
  • If there is a technical error or content issue caused by our team, we will work to resolve it promptly or offer a make-good solution on a case-by-case basis.

3. Erroneous or Duplicate Transactions

In the event of:

  • Duplicate charges
  • Incorrect billing
  • Technical payment errors

You may request a refund by contacting us within 7 days of the transaction. Each request will be reviewed, and eligible refunds will be processed within 7–10 business days to the original payment method.

4. How to Request a Refund

To initiate a refund request, please contact us via email at:

📧 Email: newstrail4@gmail.com
📍 Address: Madhapur, Hyderabad, Telangana, India – Pin Code: 500081

Include the following in your request:

  • Your full name
  • Payment receipt or transaction ID
  • Date of payment
  • Reason for refund request

5. Changes to this Policy

News Trail reserves the right to update or modify this Refund Policy at any time. Changes will be posted on this page, and users are encouraged to review this policy periodically.

Explore More Important Pages

To uphold transparency, compliance, and trust, we strongly encourage you to review the following pages below. These documents detail our policies, terms of use, content standards, and user rights, ensuring a secure and informed experience when engaging with our platform.

By using our website, you acknowledge that you have read, understood, and agreed to the terms, policies, and guidelines outlined in these pages. If you do not agree with any part of these terms or policies, we advise you to discontinue the use of this website immediately.

If you have any questions or require further clarification regarding our policies, please contact us before continuing to use this website.

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